Privacy Policy

At Alden Consulting, we respect your privacy and value the security of the information provided on our website (alden.com.br). Transparency in data processing is a core value for us. That is why we outline below how we collect, use, and protect the information you share with us. Our commitment is to ensure that every interaction with Alden is guided by trust, professionalism, and full compliance with applicable legislation.

Information Collection

The only information collected on our website is that which you voluntarily provide by filling out our forms. Typically, we request data such as name, email, phone number, company, and a brief message or additional details related to your request. We do not collect sensitive data or any other type of information automatically, without your express authorization.

Use of Information

The information provided is used exclusively to facilitate our communication with you. We use your data to respond to your inquiries, provide relevant information about our services, and maintain a record of interactions that helps us better understand your needs. Your data will never be used for purposes other than those stated, nor in any way that compromises your privacy or security.

Information Sharing

Alden Consulting does not share, sell, or disclose your personal data to third parties for commercial purposes. Sharing may only occur in specific situations required by law, such as compliance with court orders or requests from competent authorities. In this way, we ensure that your information remains under our custody and responsibility.

Storage and Security

All data submitted through our forms is stored in secure environments with access restricted exclusively to the team responsible for client service. We adopt appropriate security practices to protect this information against unauthorized access, loss, or alteration. However, we emphasize that no digital system is completely immune to risks. Therefore, we also recommend that you maintain good practices for protecting your devices and networks.

Data Subject Rights

In compliance with the LGPD (General Data Protection Law – Law No. 13.709/2018) and, where applicable, the GDPR (General Data Protection Regulation – Regulation (EU) 2016/679), you have the right to request, at any time: access to the data we hold about you, correction of inaccurate information, deletion of your records, restriction of processing, data portability, or revocation of your consent. To exercise these rights, simply contact our team via email: comercial@alden.com.br . Our commitment is to respond to your requests promptly and transparently.

Changes

We may update this Privacy Policy periodically to reflect improvements in our internal processes, technological updates, or adjustments to legal requirements. We encourage you to review this page whenever you use our website, ensuring that you are aware of the most up-to-date version of this document.

Contact

If you have any questions, suggestions, or requests regarding the processing of your personal data, please contact our team via email: comercial@alden.com.br. We will be pleased to assist you and reaffirm our commitment to protecting your information.